#22: Tenets
Tenets are at the core of #Amazon
culture. We expect every team to have them. Though I had drafted and
used tenets in the past, but had not seen them being used effectively.
While we use leadership principles (like ownership, earn trust, invent
and simplify) in everyday conversations, I found limited usage of
tenets. As a result, I had never dived deep into ‘Why’ they were there
or how to raise the bar on writing them.
So what are tenets? The
standard definition is that it is a guiding principle or belief that
helps teams align and bring everyone into an agreement around critical
questions.
The perspective I understood recently is that Tenets
are a tool to reduce the *bandwidth of a team’s leadership that goes in
taking decisions*. There are some decisions or tradeoffs where you can
codify so that if any team member faces that choice in their daily work,
they can take those decisions themselves basis the tenets. They know
that if they go to any leader in the org - the decision will remain the
same. Reading tenets of any team should give you an understanding of
what the team stands for, what is important to them, and how they make
decisions.
It is difficult to write tenets. You have to think
about scenarios where a team goes or may go to their leaders asking them
to take a decision. Then, identify if you can standardize some of these
decisions and then codify them into tenets. Tenets need not remain
constant. As the team finds some questions or decisions which come up
repeatedly, they should update their tenets. Tenets should also be
memorable such that all team members remember them easily. And for
everyone to remember them, their number should be 5 - 7 per team.
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